Client Case Study

 

How a property management company efficiently mails 12,000 statements a year

 

Challenge

A property management company with a portfolio of more than 3,000 properties had a challenging and costly task of printing and mailing quarterly statements to tenants.

 

Solution

A Hybrid Mail solution was implemented to remove the in-house printing and mailing of statements. Hybrid Mail is a solution which enables your electronic documents to be printed and mailed in an ISO27001 central production facility where more than 50,000 documents are securely handled every day enabling you to make significant savings.  The property management company was spending 2-3 days per quarter printing and mailing the statements which drained valuable time from several people in the business. Now, the company runs a standard report from their accounts software to generate 3000 PDFs before simply uploading them to the secure Hybrid Mail portal.

 

Results

The entire print and despatch process is costing the company the equivalent price that they were spending on their franked postage alone. The need to purchase pre-printed stationery, envelopes and consumables, and the time and associated costs to laser print, fold, insert and frank or affix stamps to envelopes has been eliminated. The company has been able to use reduce their workload, use their employees’ time more effectively and save money.  In addition to this, the company has seen a significant improvement in accuracy of mailings due to the address checks carried out by the software against the Royal Mail Postcode Address File (PAF).