Membership & Loyalty

We work with more than 80 Membership and Loyalty organisations and, not surprisingly, whilst their industries and activities are diverse we find their challenges and goals are often very similar.  This is why we have a dedicated team of professionals who support our membership and loyalty clients across the board from targeting new members to retaining existing members.

We work with professional associations, leisure clubs, retailers and charities.  Here are a few of the things we do:

Support for membership growth

  • Fulfilment of new member packs including personalised plastic cards and print
  • Print of personalised promotional literature
  • Targeted direct mail campaigns
  • Multi-channel marketing campaigns utilising print, direct mail, email and personalised URLs (PURLs)
  • Gift packs for retail outlets
  • Branded promotional merchandise
  • Exhibition banners and equipment

Support for membership retention

  • Print and mailing of annual renewal documentation with follow up reminders
  • Member communications utilising print, direct mail, email and PURLs
  • Personalised offers and vouchers based on member profiles
  • Certificates of achievement

Operational support for our clients

  • Management of transactional mail (invoices, statements, renewals etc)
  • Vendor management for tools and equipment needed to serve your members – benefiting you with economies of scale
  • Multi-site marketing tools providing brand consistency across marketing materials
  • Storage of promotional merchandise, print, exhibition equipment etc
  • Dedicated online ordering portal to call off stock
  • Rapid delivery across the UK and internationally
  • Creative services team

Our in-house digital print, mail and warehouse capabilities combined with our expertise in vendor management enables us to be your one port of call for any solution to help deliver your brand and service to your customers.  We are also a MemberWise Recognised Supplier.  

Flip through our Membership & Loyalty Turtl...